Support

Contact us

Email info@slopeready.app with questions, bug reports, feedback, or data requests. Include your iOS version, device model, and app build number from Settings → About. We aim to reply within two business days.

Getting started

Complete onboarding after you install SlopeReady, then grant the Apple Health permissions you want to share. The app computes readiness and training signals on your iPhone and creates a rolling ski-season plan that you can adjust with the AI coach.

Frequently asked questions

Do I need an Apple Watch?

No. SlopeReady reads workout, sleep, and recovery data already in Apple Health, whatever the source. Apple Watch is optional. Coverage depends on what the source writes to Apple Health and the categories you allow. Missing metrics produce an insufficient-data state instead of an invented value.

Does SlopeReady record my workouts?

No. Your existing tracker records the workout. SlopeReady does not start or stop sessions, record live heart rate or GPS, or write data back to Apple Health. It analyzes the data already there and uses it for coaching.

How is my health data protected?

Raw Apple Health data stays on your iPhone. When you use an AI feature, SlopeReady sends a minimized coaching context that requires your consent and remains visible to you. Read the Privacy Policy for details.

Why is my readiness score low or marked as low confidence?

Readiness uses recovery, sleep, resting heart rate, HRV, and training load. Low confidence means SlopeReady lacks enough recent data for a stronger estimate. You can grant more Apple Health categories or wait for more days of data.

Can I use the AI coach without sharing everything?

Yes. You choose which Apple Health categories SlopeReady can read. The app sends an AI request only when you start an AI interaction. If you do not want to send another request, do not use an AI feature. Previously sent requests cannot be recalled.

Subscriptions and billing

Apple bills and manages SlopeReady subscriptions through your Apple ID. To view, change, or cancel a subscription, open Apple ID subscription settings or, on your device, go to Settings → your name → Subscriptions.

To restore a purchase after reinstalling the app or moving to a new device, open SlopeReady and select Restore Purchases on the subscription screen. Apple handles refund requests at reportaproblem.apple.com.

Manage or delete your data

• Grant or revoke Apple Health permissions in iOS Settings → Privacy & Security → Health → SlopeReady.
• Do not start another AI interaction if you do not want to send a new AI request. Inspect each request in the app before or after sending it.
• Clear locally stored coach history and plan revision history from the app.
• Use Settings → Data & Privacy → Delete App Data to wipe local SlopeReady data and return to onboarding.
• Delete the app to remove its local container from your device.

Deleting app data does not remove original Apple Health records stored by Apple Health or other source apps. The Privacy Policy lists what SlopeReady stores and removes.

Fitness and medical boundary

SlopeReady provides fitness coaching for ski preparation, endurance, recovery, and conditioning. It does not diagnose conditions and cannot replace advice from a doctor, physiotherapist, or coach. Stop exercising and seek professional help if you experience pain, chest symptoms, dizziness, or other concerning signs.

More information

Read the Privacy Policy and Terms of Use. The Learn section also covers ski-season training, readiness, and recovery.