Support

Contact us

Email info@slopeready.app with questions, bug reports, feedback, or data requests. Include your iOS version, device model, and app build number (Settings → About) so we can help faster. We aim to reply within two business days.

Getting started

After installing SlopeReady, complete onboarding and grant the Apple Health permissions you are comfortable sharing. SlopeReady then computes readiness and training signals on your iPhone and builds a rolling ski-season plan you can follow and adapt with the AI coach.

Frequently asked questions

Do I need an Apple Watch?

No. SlopeReady reads whatever workout, sleep, and recovery data already lives in Apple Health, whether it comes from an Apple Watch, Garmin, a smart ring, Strava, or another source. More data improves accuracy, but the app shows an insufficient-data state instead of inventing values when a metric is missing.

Does SlopeReady record my workouts?

No. SlopeReady is not a workout tracker. It does not start or stop workouts, record live heart rate or GPS, or write data back to Apple Health. You keep recording with your existing tracker, and SlopeReady analyzes and coaches on top of that data.

How is my health data protected?

Raw Apple Health data stays on your iPhone. Only a minimized, consent-gated, and inspectable coaching context is sent to the AI when you use AI features. See the Privacy Policy for full detail.

Why is my readiness score low or marked as low confidence?

Readiness reflects recovery, sleep, resting heart rate, HRV, and training load. Low confidence means SlopeReady did not have enough recent data to be sure. Grant more Apple Health categories or wait for more days of data to improve confidence.

Can I use the AI coach without sharing everything?

Yes. AI features are optional and you control which Apple Health categories are shared. You can disable AI features in the app at any time to stop future AI requests.

Subscriptions and billing

SlopeReady subscriptions are billed through your Apple ID and managed by Apple. To view, change, or cancel a subscription, open Apple ID subscription settings or, on your device, go to Settings → your name → Subscriptions.

To restore a purchase after reinstalling or on a new device, open SlopeReady and use the restore-purchases option on the subscription screen. Refund requests are handled by Apple at reportaproblem.apple.com.

Manage or delete your data

• Grant or revoke Apple Health permissions in iOS Settings → Privacy & Security → Health → SlopeReady.
• Disable AI features in the app to stop future AI requests.
• Clear locally stored coach history and plan revision history from the app.
• Use Settings → Data & Privacy → Delete App Data to wipe local SlopeReady data and return to onboarding.
• Delete the app to remove its local container from your device.

Deleting app data does not remove original Apple Health records stored by Apple Health or other source apps. See the Privacy Policy for exactly what is stored and removed.

Fitness and medical boundary

SlopeReady provides informational fitness coaching for ski-season preparation, endurance, recovery, and conditioning. It is not a medical device, does not diagnose conditions, and does not replace advice from a doctor, physiotherapist, or coach. Stop exercising and seek professional help if you experience pain, chest symptoms, dizziness, or other concerning signs.

More information

Read the Privacy Policy and Terms of Use, or browse the Learn articles for guidance on ski-season training, readiness, and recovery.